After meeting Stephen Perrine recently, Editor-In-Chief of Best Life magazine and all-around great guy, I picked up the current issue and came across an article by Peter Greenberg, author of Hotel Secrets From the Travel Detective. Mr. Greenberg advises readers looking for hotel room upgrades to call ahead to the general manager or director of [...]

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At Opus we host lots of media, and in return they write stories about Vancouver and (we hope) say great things about us. Recently I’ve been approached by writers of travel blogs like vagablond.com who want write a review. Tech companies and celebrity publicists have long recognized the ability of popular bloggers to generate buzz. [...]

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It’s room inspection time at Opus. Every manager, from sales manager to controller, gets a block of rooms and a detailed list of items to check off. Walls, mirrors and artwork free of smudges? Check. Toilet paper roll folded into a perfect triangle? Check. Magnum Opus CD playing at turndown? Check. Mini-bar liquor bottles watered [...]

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How’s that for a gripping lead? A few months ago, when Katrina, our director of sales & marketing, came up with the idea of a general manager’s blog I thought it was brilliant. Back then I didn’t realize how hard it would be to come up with new material each week, and to find time [...]

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