Several years ago, the term “boutique hotel” arrived on the travel scene. Today, it seems like every second hotel is calling itself boutique, from 800-room properties to highway motels to mega chains. There are also boutique salons, ad agencies, law firms, hardware stores and pet stores. Everywhere, businesses are pilfering this precious term to distinguish [...]

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Last week was a busy one at Opus, with 4 perfect fills in 7 days. We’re currently hiring for positions in reservations, guest services and housekeeping. So if you know anyone who is experienced, has a great attitude, is well mannered and exceptionally competent, we’d like to hear from them. I have friends who might [...]

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Once a year at Opus we recruit “silent shoppers” to stay at the hotel anonymously and evaluate the experience. They book a room like a regular guest, pay full rate, have drinks in the lounge and dinner in the restaurant, order room service, and test the hotel’s facilities and services. To preserve anonymity, we rebate [...]

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